AGB

Last updated: June 22, 2025

MagSafe Cases ("we", "our", or "us") operates this website and provides related services ("Services") to offer you a curated shopping experience. Our store is hosted on Shopify Inc., which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services or communicate with us. By using the Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect or Process

"Personal information" means data that identifies or could be used to identify you. This may include, but is not limited to:

  • Contact details (name, email address, phone number, shipping and billing address).
  • Payment information (e.g. card details, payment confirmation, transaction details).
  • Account information (username, password, preferences, settings).
  • Transaction information (items viewed, cart activity, wishlist, orders, returns, exchanges).
  • Communications (e.g. customer support inquiries).
  • Device information (IP address, browser, device identifiers, network data).
  • Usage data (interactions with our site and services).

Sources of Personal Information

  • Directly from you (account creation, orders, communication).
  • Automatically via the Services (cookies, browsing behavior).
  • From service providers (e.g. shipping, payments, analytics).
  • From third-party partners (e.g. Klarna, Shopify marketing features).

How We Use Your Information

  • To Provide and Improve Services: Process orders, manage your account, recommend products, fulfill returns, personalize your experience.
  • Marketing and Advertising: Send promotions, show personalized ads across websites, retargeting.
  • Security and Fraud Prevention: Authenticate users, detect fraud or suspicious activity, protect user data.
  • Communications: Provide customer support, send service-related notifications.
  • Legal Compliance: Meet obligations under laws and respond to law enforcement requests or legal claims.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to understand usage patterns, improve functionality, and personalize content. You may manage your cookie preferences through your browser settings or opt-out tools.

How We Share Your Information

  • With Shopify and other service providers who help us operate our business (e.g. payment processors, analytics, IT providers).
  • With marketing partners to show ads based on your activity across merchants (see Shopify Privacy Policy).
  • With third parties when you request or consent (e.g. shipping, social logins, Klarna).
  • With affiliates and subsidiaries in our business group.
  • During business transfers like mergers or bankruptcy, and to meet legal obligations.

Relationship with Shopify

Our store is powered by Shopify. Shopify may collect and process personal data about your usage across various stores and sites. Shopify acts as a separate data controller in some cases. Learn more at the Shopify Privacy Policy.

To manage your data with Shopify, visit the Shopify Privacy Portal.

Klarna

If you choose Klarna as a payment option, they act as a separate data controller. Read their privacy policy here: https://www.klarna.com/uk/privacy.

Third-Party Links

We may link to third-party websites or platforms. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting any data.

Children’s Data

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will delete it.

Data Security & Retention

We use reasonable security measures to protect your data, but no system is entirely secure. We recommend not sending sensitive information over insecure channels. We retain your data only as long as necessary for our business and legal obligations.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request the personal data we hold about you.
  • Delete: Ask us to delete your data.
  • Correct: Update inaccurate or outdated information.
  • Data Portability: Request a copy of your data in a transferable format.
  • Object / Restrict Processing: Ask us to stop processing your data for certain uses.
  • Withdraw Consent: If you’ve given consent, you can withdraw it at any time.
  • Communication Preferences: Unsubscribe from promotional messages via the link in our emails. Service-related emails may still be sent.

To exercise any rights, contact us using the details below. You may also contact Shopify for data they process directly at their Privacy Portal.

Complaints

If you have concerns about how your data is handled, contact us using the information below. You also have the right to contact your local data protection authority. EU residents can find theirs here: https://edpb.europa.eu/about-edpb/board/members_en

International Transfers

Your data may be transferred and processed outside your country, including in countries that may not have equivalent data protection laws. We rely on Standard Contractual Clauses or other approved mechanisms to protect your information in such cases.

Changes to This Privacy Policy

We may revise this policy from time to time. If we make material changes, we will update the "Last Updated" date and notify you where required by law.

Contact Us

If you have questions or wish to exercise your rights, please contact us:

  • Email: magsafecasesteam@gmail.com
  • Phone: +44 7777 978778
  • Mail: Tassilostr. 6, 85467 Neuching, Bavaria, Germany

MagSafe Cases is the data controller for the purposes of this Privacy Policy.